Terms & Conditions

If you access and use this Web site (the "Site"), you accept and agree to be bound by and comply with these terms (the "Terms"). If you do not accept the Terms, do not use the Site.


  • All products and services of EXTREME PROGRESSION, LLC  and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.
  • The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.
  • The information, material and content provided in the pages of the Site (the "Information") may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.

Internet E-Mail

  • Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.

No Endorsements

  • No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.


  • Links from or to web sites outside the Site are meant for convenience only. EXTREME PROGRESSION, LLC  does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and EXTREME PROGRESSION, LLC will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and EXTREME PROGRESSION, LLC  is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

Payment for Products & Services

  • All Credit Cards will be processed in US Dollar at the time of payment.  EXTREME PROGRESSION, LLC  is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.

Refund / Cancellation Policy


Small Group Personal Training (SGPT) Membership

  • Small Group Training Membership rates are calculated on a per month basis, not per session.  As such, unused sessions are not carried over to subsequent months.
  • Contract rates are discounted from normal pricing.  If a member terminates a contract before it’s initial completion, they will be charged the difference of the current monthly rate and the discounted rate for each completed month in the term.

Private (PT) & Semi-Private Training (SPT) Membership

  • Private and Semi-Private Training Membership rates are calculated on a client’s and trainer’s session commitment per month, not on a per session basis.
  • If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different trainer. We always do our best to accommodate our clients, however, due to booking and scheduling during certain periods, this cannot be guaranteed.
  • Any sessions missed with less than 24 hours notification are forfeited.
  • Private and Semi-Private Training is purchased on a Membership basis. The rate is determined based on the member's desired commitment to training. These rates are deeply discounted from the industry standard, and as such, missed sessions on behalf of a member do not roll over to subsequent months.
  • Contract rates are discounted from normal pricing.  If a member terminates a contract before it’s initial completion, they will be charged the difference of the current monthly rate and the discounted rate for each completed month in the term.

Registered Programs & Events

  • If you are unable to attend a program due to circumstances out of your control (determined on a case-by-case basis by our administration), we can offer you a refund if you notify us prior to your session start date. However we do charge a 30% cancellation fee. This cancellation fee may be avoided if you opt for a service credit instead of a refund.
    • NOTES: Service credits are valid for 30 days only
  • If we are notified after your session begins, we can only give you a credit towards another program. This credit is nontransferable and accounts for only the sessions remaining in your program at the time you requested cancellation.
    • There is no cash refund.
    • There is no refund for merely changing your mind!
    • We are here to get you results and these results cannot be achieved if you fail to attend the program!
    • This is non-negotiable.
  • Reservation fees are non-refundable, regardless of notice. Fees paid to reserve a spot in a program or event can be applied as credit to another program or event.

90-Day Results Guarantee

  • In order to be eligible for our 90-Day Results Guarantee:
    • Member MUST attend all suggested sessions at the time of sign-up.
    • Member MUST participate in our XP Nutrition & Fueling Phase I Plan, following the guidelines and completing all daily logs.
    • Member MUST honestly communicate to their Coach that they are not experiencing the results they expect.
    • Member MUST make reasonable effort to apply any suggested adjustments to training and/or nutrition regimen.


  • No refunds are available for completed consulting services.
  • Unused, pre-paid and retainer-based consulting services may be eligible for a refund depending on the agreement between you and the EXTREME PROGRESSION, LLC   subsidiary. Standard notice for cessation of services is one calendar month, but this may vary between contracts. Be sure to check your agreement for details.

Fitness Equipment and Accessories

  • May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged.
  • Products which are defective or damaged upon arrival may be returned immediately for exchange.
    • Some products may need to be shipped directly to the manufacturer. This will be stated on the product package or instruction insert. Should you be unsure if this is the case, please contact us using the information at the bottom of this page
  • Customers are responsible for all shipping charges on exchanges or refunds.
  • Refunds are only available when an equivalent replacement in unavailable and customer does not wish to exchange for another product

Digital Products (Audio, Video, E-Book downloads)

  • These products are not eligible for return or exchange.
  • Should your file be defective or damaged upon arrival please contact the appropriate division of the EXTREME PROGRESSION, LLC  where you purchased the product and we will arrange for a copy of the file to be re-sent.
  • Should you be dissatisfied with the quality or content of the file, we would be happy to hear your feedback. Please contact the appropriate division of the company.

Privacy Policy

Privacy Policy

Thank you for visiting the EXTREME PROGRESSION, LLC . This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for web sites within the EXTREME PROGRESSION, LLC  portfolio. If you link to other third party web sites, please review the privacy policies posted at those sites. The EXTREME PROGRESSION, LLC  is not responsible for how data or information is treated/handled by any third party web site that is linked to from our sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information (name, address, email, etc.) to any third party. Nor will we send you unsolicited email.

If you choose to give your name and email address into one or more of our site's registration forms, then we will send you emails relating to the mailing list(s) or service(s) you joined and the Keyword Expert newsletter, as well as marketing offers from time to time. You may opt out of receiving future mailings from our mailing lists; see the choice/opt-out section below.